Warranty

Customer Service

Warranty

At PitStopTuning, performance is what we do. We specialize in premium aftermarket parts from the industry’s most respected brands—and every product we represent is backed by the warranty of its original manufacturer, when applicable.

Contact us before returning any item so we can authorize your claim and guide the process.

Warranty Coverage

Warranty terms, coverage periods, and claim requirements vary by manufacturer, product type, and intended use.

As a general rule, coverage applies to defects in materials or workmanship under normal use, in accordance with each manufacturer’s warranty policy.

You can find the specific manufacturer’s warranty summary directly on each product page.

Warranty Assistance

If you believe a product may qualify for warranty review, our team is here to help. Please reach out with the following:

  • Order number
  • Product brand and part number
  • Description of the issue
  • Photos or videos showing the concern, if available
  • Any supporting documentation requested for review

We handle the process on your behalf—reviewing the details, coordinating directly with the manufacturer, and guiding your claim from start to finish.

Warranty Exclusions

Manufacturer warranties generally do not cover damage or issues caused by:

  • Improper installation
  • Misuse, abuse, or neglect
  • Normal wear and tear
  • Accidents, impact damage, or external damage
  • Unauthorized modifications
  • Incorrect application or fitment
  • Racing, competition, or off-road use where excluded by the manufacturer
  • Use outside of the product’s intended purpose

Brand-Specific Warranty Terms

Because warranty policies differ by manufacturer, final approval, repair, replacement, or credit is determined by the original brand.

Depending on the brand’s policy, an item may need to be inspected, returned, or evaluated by the manufacturer before a warranty decision is made. Our role is to be your advocate throughout—putting our industry relationships to work so your claim is handled as smoothly and quickly as possible.

For warranty assistance:

Start a Warranty Claim

Tell us what’s going on and we’ll get back to you within 1 business day.